Provide customer service support interactions via telephone, written correspondence, multi media service and in person, to find solutions for problems related to service management platform & application functionality. Provide customer service support on requests | as (Tier 3) Subject Matter Expert [SME] | be responsible for efficiently managing the relationship with thes

Lead development and implementation of consumer focused loyalty program and dealer advertising strategies to drive incremental retail sales growth. Provide strategic direction and oversight to Retail Promotions Manager, Marketing Support Manager and Retail Marketing team. Leverage data analytics to increase customer acquisition, engagement, and retention. Manage large sca

This individual is responsible for timely payment to suppliers for materials received at our Parts distribution centers and product shipped directly to PACCAR dealers. Responsible for billing PACCAR dealers for any materials shipped from suppliers directly to dealers. Job Functions / Responsibilities Key and process invoices from suppliers Respond to inquires regarding de

The District Parts Manager is responsible for managing the parts sales of their assigned district of Peterbilt dealers. Coordinate and promote day to day heavy duty and medium duty parts sales program through dealer visits and marketing programs. This position is based out of Renton, WA. Job Functions / Responsibilities Drive wholesale and retail sales growth through aggr

We are seeking a motivated induvial who is interested in growing within the sales organization. The Sales Office Specialist is responsible for processing Dealer Competitive Sales Requests (CSRs), supporting Daily Sales Forecast reports, and providing additional reporting as required. In this role you are the core support of the sales team, providing organizational and adm

The Service Technical Content Liaison will digest engineering content in order to support internal and external Service Technical Authors for the publication of service content for our dealer technicians, dealer service training, and our customers. Service content is included in service manuals, operator manuals, quick reference guides, service bulletins, and technical tr

The Materials Planner is responsible for ensuring parts availability to support manufacturing at Kenworth's factory in Renton, WA. Job Functions / Responsibilities Determine production requirements for assigned groupings of manufactured or purchased parts by reviewing sales or engineering releases, historical data, shortage or exception reports, and other information Issu

Auditing existing and developsearch rules to classify and label data based on legal and business requirements. Identify and define semantic relationships between data objects. Support the launch of the PACCAR Data User Group. Support business data stewards in developing and maintaining business glossaries and taxonomies. Execute data subject registry requests. Implement c

Perform varied cost accounting activities under minimal supervision to ensure timely and accurate financial transactions, reserve analysis, forecasting and general ledger activity surrounding core deposit accounting. Additionally, this position performs and/or assists with statistical inventory counts, internal control reviews and Sarbanes Oxley documentation. This positi

This position is responsible for division office facilities functions including on going repair and maintenance requirements, capital improvement projects and office services. This role will have involvement in environmental programs across entire division, act as liaison between Corporate Environmental and remote locations and supervise activities of front desk reception

PACCAR Global Aftersales Technology team is revolutionizing the vehicle Aftersales experience with the development of innovative technology and services for our customers and dealers. The Aftersales Technology team is hiring a Product Manager for connected products and services. This role is responsible for managing the strategic vision for Aftersales Connected products a

The Application Development Manager is responsible for planning, organizing, and managing the development, implementation, and support of PACCAR Parts business application environment. The Manager creates and maintains platform strategies to support evolving business requirements. The Manager builds and strengthens relations with business customers, other departments and

We are seeking an inspiring and motivated candidate to help maximize Uptime for Kenworth and Peterbilt customers. The Critical Orders Supervisor has ownership of the truck down and expedite process, Direct Ship Program order modification process, provides team oversight with a focus on process improvement, manages key metrics, and maintains support to our dealer network f

Create functional solutions and architecture documents, artifacts, work products and presentations Lead product demos and requirement gathering sessions Execute configuration tasks with the SAP environment as needed by product implementations Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems Ability to mul

The Service Diagnostics Technician/Engineer provides the PACCAR Dealer Network and PACCAR organization with the most effective and efficient chassis specific methods for the repair and maintenance of all products developed by Kenworth. This person will work with a team responsible for developing and maintaining standard repair times (SRT) to support new product implementa