The Contact Center Representative (Agent) is responsible for assisting customers with account research, problem solving, online banking access and debit card disputes. Agent ensures timely and accurate resolution which may require collaboration with other departments. Agent communicates the status of the request with the customer if the issue is not resolved at first poin

Client Service Representative II Seattle, WA Monday Friday 8 30AM 5 00PM Answers and resolvestelephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner. Pay Range $20.25 $30.38 / hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applica

This position provides a top level of expertise in both the front end and back end technologies, utilizing fine tuned troubleshooting techniques and internal and external resources and tools. They will work cross departmentally with Development, Product Management, Security, Subject Matter Experts (SMEs), and the Escalation team to reduce customer effort and case resoluti

This position is responsible to answer, resolve, and log incoming customer calls, identify issues, and provide suggestions and long term resolutions related to the supported software. Work closely with supervisor to develop and improve customer service skills, develop ability to use provided support tools, learn effective troubleshooting techniques, and increase product k

This position is responsible to efficiently answer and troubleshoot customer calls, identify problem(s)/concern(s), provide suggestions on long term solutions and document solutions in detail. Present a positive and professional image of Enterprise products and HS One to customers. Assist new trainees during their evaluation period. Act as a resource to other HS One suppo

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaz

Patient Access Coordinator Job ID 27526 Type Regular Full Time Location US WA Seattle Category Administrative Support Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute desi

Patient Access Coordinator Job ID 27527 Type Regular Full Time Location US WA Seattle Category Administrative Support Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute desi

This position is responsible to answer, resolve, and log incoming customer calls, identify issues, and provide suggestions and long term resolutions related to the supported software. Work closely with supervisor to develop and improve customer service skills, develop ability to use provided support tools, learn effective troubleshooting techniques, and increase product k

This position is responsible for managing TSMs’ activities, oversee TSM growth and development, and coordinate with functional leaders and process owners to ensure all systems are working properly, so timely and effective customer service expectations are met and/or exceeded at all times. Works toward and assist in the achievement of individual, team and department

may include assigning tasks and providing supervision to other Branch or Administrative Employees Ensures HomeCare services are in compliance with agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations Maintains a full understanding of clients' agreed Plans of Care and ensuring adherence to such plans for eac

may include assigning tasks and providing supervision to other Branch or Administrative Employees Ensures HomeCare services are in compliance with agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations Maintains a full understanding of clients' agreed Plans of Care and ensuring adherence to such plans for eac

Patient Access Coordinator Diagnostic Imaging Radiology (Per Diem) Job ID 26796 Type Regular Per Diem Location US WA Seattle Category Administrative Support Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is

The Referral Management Specialist assists in the development, coordination, implementation, and delivery of all referral management activities. The referral management specialist conducts needs assessments and performance improvement activities; determines and maintains quality assurance benchmarking processes to achieve increasingly effective and efficient performance a

The Centralized Call Center Associate I (CCCA I) answers incoming phone calls in a centralized setting from patients, family members or physicians offices related to routine scheduling for the Primary Care Physician (PCP) needs or matters. The incumbent uses an electronic system (Epic) to schedule appointments and facilitate communication to and from the clinic in accorda