This position is Remote Job Summary This position is responsible to act as the primary customer service liaison between the customer and the company and lead all efforts required for resolution of highly complex and escalated issues. De escalate, troubleshoot, plan, coordinate, and execute all activities required to reach resolution as quickly as possible. Pro actively co

The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone based customer service; documents communications with clients; handles specimen transportation; perf

The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone based customer service; documents communications with clients; handles specimen transportation; perf

The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone based customer service; documents communications with clients; handles specimen transportation; perf

Act as the subject matter expert and provide specialized support for NanoString's platforms Support Technical Engineering training initiatives for all NanoString platforms to enhance team capabilities by working with field specialists on developing course content and technical documents. Contribute to the development and maintenance of a comprehensive knowledge base, faci

This position provides a top level of expertise in both the front end and back end technologies, utilizing fine tuned troubleshooting techniques and internal and external resources and tools. They will work cross departmentally with Development, Product Management, Security, Subject Matter Experts (SMEs), and the Escalation team to reduce customer effort and case resoluti

This position is responsible to efficiently answer and troubleshoot customer calls, identify problem(s)/concern(s), provide suggestions on long term solutions and document solutions in detail. Present a positive and professional image of Enterprise products and HS One to customers. Assist new trainees during their evaluation period. Act as a resource to other HS One suppo

may include assigning tasks and providing supervision to other Branch or Administrative Employees Ensures HomeCare services are in compliance with agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations Maintains a full understanding of clients' agreed Plans of Care and ensuring adherence to such plans for eac

may include assigning tasks and providing supervision to other Branch or Administrative Employees Ensures HomeCare services are in compliance with agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations Maintains a full understanding of clients' agreed Plans of Care and ensuring adherence to such plans for eac

The Contact Center Representative (Agent) is responsible for assisting customers with account research, problem solving, online banking access and debit card disputes. Agent ensures timely and accurate resolution which may require collaboration with other departments. Agent communicates the status of the request with the customer if the issue is not resolved at first poin

The Customer Service Manager leads, develops and implements strategies to ensure exceptional customer service and satisfaction. Oversees a team of customer service representatives, based in multiple locations within North America, ensuring the efficient and effective receipt and delivery of customer orders, as well as the resolution of customer inquiries, complaints, and

The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone based customer service; documents communications with clients; handles specimen transportation; perf

This position is responsible to answer, resolve, and log incoming customer calls, identify issues, and provide suggestions and long term resolutions related to the supported software. Work closely with supervisor to develop and improve customer service skills, develop ability to use provided support tools, learn effective troubleshooting techniques, and increase product k

This position is responsible to efficiently answer and troubleshoot customer calls, identify problem(s)/concern(s), provide suggestions on long term solutions and document solutions in detail. Present a positive and professional image of Enterprise products and HS One to customers. Assist new trainees during their evaluation period. Act as a resource to other HS One suppo

MultiCare Health System has an exciting opportunity for a Provider Onboarding Concierge with an exceptional customer service orientation. In this role you will collaborate, facilitate, and maintain key relationships with internal and external stakeholders to ensure a successful transition for all new MultiCare employed physicians and APPs. You will effectively communicate